CAREER OPPORTUNITY

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Arlene Lollie & Associates

CURRENT OPPORTUNITIES

 

​If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. 

Job Description

Looking for someone who is friendly, enthusiastic, and with a natural desire to help! The Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, and other additional clerical duties as directed by the agent or associates.  Looking for a confident and highly motivated individual.

Benefits of Employment

  • Competitive Wages
  • Successful Career Path
  • Weekends off
  • Major Holidays off
  • ​Evenings off

Job Responsibilities

  • Use telephones to reach out to customers and verify account information.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Take payment information and other pertinent information such as addresses and phone numbers.
  • Service client policies.
  • Work with office manager to ensure proper customer service is being delivered.
  • Close out or open call records.​
  • Process customer policy change requests.
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Job Requirements

  • At least 2 years prior Customer Service experience
  • High School Diploma
  • Bi-lingual is a PLUS
  • Possess an upbeat, positive and enthusiastic attitude.
  • Create relationships from a cold start.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Professional phone etiquette.
  • Strong communication and negotiation skills

​If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. 

Contact Info

Serving greater Houston, including Richmond, Katy, Sugarland, Hillcroft, Bellaire, Bissonnet and surrounding areas

6001 Savoy Drive Ste 108, Houston, TX, United State

associates@arlenelollie.com

713-988-8600

Insurance Service

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As an Independent Agent, We Offer Choices.

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As an Independent Agent, We Offer Choices.

Insurance Company we represent as Independent Agent

  • Travelers
  • Progressive
  • Hallmark
  • National General
  • Safeco Insurance
  • Gainsco
  • Foremost Insurance Group | Check with us